delivering sales success

Sales & Marketing Consultancy and Sales Best Practice Advice

Whether you are looking to better understand your target market, streamline your sales processes or improve your approach to customer service and client engagement, we can help.

Our Sales Process Blueprint Service (you could call it a 'Health Check' or 'Sales Audit') delivers an independant review of your sales and customer service organisation.  Once we have understood where you are today and where you want to get to we'll write an easy to read report that delivers a list of short, medium and longer-term recommendations all focused on improving your business.  We even provide advice on how to take action - fast.

Whether you are looking for impartial advice, an independant and experienced sounding board to bounce new ideas off or someone with experience, ideas and the all-to-rare ability to really listen, Engleby Associates can help.

Please contact us on 01670 505 792 for a no-commitment discussion of your goals and aspirations.


Testimonials from a selection of our clients

"We engaged Richard to carry out a sales process review for us as we prepared to move our subscription based business online. He seemed to really understand what we were doing as a company and his recommendations were practical and well thought out. This was followed up with some hands on sales training and mentoring which have helped reinvigorate a jaded sales team. The early results are very encouraging and we plan to continue working with Richard."

Steven Armstrong, Managing Director, Cedrec Information Systems Ltd


"Internet Search Marketing Ltd (iSM) has undergone a comprehensive Sales Process Review with the aid of Richard Lane from Engleby Associates. Whilst we are still working our way through a number of the longer term initiatives, initial results from suggestions already implemented are having a positive impact across the business.

Richard’s calm, confident and professional approach combined with his ability to connect positively with staff at all levels in the business have proved his involvement with the company to be a very worthwhile move."

Gary Herron, Managing Director, iSM Ltd.


"Richard worked great with my team, he put them at ease, but at the same time extracted the information needed to report back the findings I needed to move my sales team forward. We will be working with Richard again at the end the summer to put his findings into action."

Jill Newey, Managing Director, Rise Consultants